Privacy Policy
This policy explains what information A2Z Outdoor Landscaping ("we", "us") collects through this website, how we use it, and the choices you have. It applies to this website and to the estimate requests you send us through it.
1. Information we collect
Information you give us. When you fill out a quote or contact form, call, text or email us, we collect what you provide, such as:
- Your name, phone number and email address
- Your project ZIP code or address
- The services you're interested in, your timeline and your project details
- How you prefer to be contacted
Information collected automatically. Like most websites, our hosting provider and the services that load on this site (such as Google Fonts) receive basic technical information when you visit, including your IP address, browser type, device type, pages viewed and the date and time of your visit.
2. How we use your information
- To respond to your request, schedule a site visit and prepare your estimate
- To perform and manage work you hire us to do, including scheduling, invoicing and warranty service
- To answer your questions and provide customer support
- To keep the website working, secure and free of spam or abuse
- To meet legal, tax and accounting obligations
We do not sell your personal information, and we do not share it with third parties for their own marketing.
3. Calls, texts and email
When you submit a form or give us your phone number or email, you agree that we may contact you by phone call, text message or email about your request and your project. We will not send you marketing text messages unless you separately agree to receive them.
Message and data rates may apply to texts. You can reply STOP to any text message, or tell us at any time that you don't want to be contacted a certain way, and we'll stop.
4. Who we share it with
We share information only as needed to run our business:
- Service providers that help us operate, such as our website host, form-processing service, email and phone providers, and scheduling or accounting software. They may use your information only to provide services to us.
- Suppliers and subcontractors working on your project, limited to what they need (for example, a delivery address).
- Legal reasons, when required by law, to protect our rights or safety, or in connection with a sale or transfer of our business.
5. Cookies and analytics
This website does not use advertising cookies. If we add website analytics (such as Google Analytics) or advertising tools in the future, we will update this policy to describe them and any choices you have.
You can set your browser to block or delete cookies. The site will still work without them.
6. How long we keep it
We keep estimate requests and customer records for as long as needed to respond to you, complete and support your project (including warranty periods), and meet legal and tax requirements. After that, we delete or anonymize it.
7. Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Depending on where you live, your state's privacy laws may give you additional rights. Contact us using the details below and we'll respond within a reasonable time. We will not treat you differently for making a request.
8. Security
We use reasonable measures to protect your information. No website or method of transmission is completely secure, so please don't send sensitive information (such as payment card or Social Security numbers) through our website forms.
9. Children
This website is not directed to children under 13, and we do not knowingly collect information from them.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.
11. Contact us
Questions or requests about your information:
- A2Z Outdoor Landscaping
- Phone: (510) 940-3560
- Email: info@atozoutdoorusa.com
